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FAQ

Q: Will this phone work with my current cell phone carrier?
A: Phones will only work with the carrier specifically stated in the title and the listing.

Q: Is there coverage in my area?
A: Please contact us directly or the cell phone carrier to verify coverage in your area.

Q: I would like to purchase multiple products, can I receive a discount?
A: We offer the best possible prices we can to our customers, we are unable to discount the products below the listed prices.

Q: What is your return policy?
A: We offer a 30 day return policy on cell phones and accessories. Prepaid airtime is non-refundable. Please contact via chat or email us at care@shopcelldeals.com to setup a return.

Q: When will my order ship?
A: We ship Monday through Friday (excluding holidays), any order received before 3PM EST will ship out same day on a business day. Any order received after 3PM EST or on a non-business day will ship out next business day.

Q: How is my order being shipped?
A: We ship Monday through Friday (excluding holidays).Phone orders are shipped out USPS Priority Mail. Accessories are shipped via USPS First Class Mail.

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